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CXone Expert Clone Site 093

Chat bot demo

This page allows NICE to showcase functionality for TEVA

The NICE Bot can answer several questions, lookup data, request forms to be completed and serve as the first line support around the clock.

Elevation to a live agent can also be achieved through Chat

Lets take a tour

 

Scenarios:

 

  • Where is my order?
  • How do I place an order on the web?
  • What are the turnaround times?
  • Payment error
  • When will I receive the refund?
  • How to return?
    • Was this article helpful?